Most people who call about pinball repair fall into one of two camps. Some want their machine fixed and back in the room. Others find out a repair costs more than they expected and would rather just sell it. Both are fine. We help with both.
Most people who call about pinball repair fall into one of two camps. Some want their machine fixed and back in the room. Others find out a repair costs more than they expected and would rather just sell it. Both are fine. We help with both.
What we won't do is push a repair you don't need or low-ball you on a sale. We're a real local business, not a chain. The advice you get over the phone is honest.
Pinball machines aren't appliances. They have decades-old electronics, mechanical assemblies, and software that most general technicians don't know. The handful of people who do this work properly are stretched thin.
That means real repair often takes longer and costs more than people expect, especially for older or less common machines.
If your machine has been sitting broken for years, if the repair quote is more than the machine is worth, or if you've simply moved on, fixing it doesn't change your situation much.
Selling it for cash, even broken, often turns the problem into money in a single afternoon. That's why we offer to buy machines, working or not.
Not every broken machine is worth fixing. Not every fixable machine is worth selling. Here's how to figure out which side of the line you're on without spending an hour on the phone.
A surprising number of repair calls end with the customer choosing to sell instead. When they hear what the repair would cost, plus the time, plus the uncertainty of finding the right tech, a fair cash offer starts looking pretty good. Here's why it works for so many people.
We're not a full-service repair shop. We focus on specific kinds of issues where we know we can deliver good work without overpromising. Here's where we do take repair calls.
A real conversation about what's wrong with your machine. We figure out what's likely going on, what fixing it would involve, and whether it's worth it. Free, no commitment.
Bulb replacements, switch adjustments, basic cleaning, leg leveling, and other routine service we can handle without overcomplicating it. Straightforward work, done right the first time.
If you're getting the machine ready to sell on your own, a tune-up can boost what it's worth. We can do that work, or just buy the machine from you outright. Whichever you prefer.
For complex repairs: Major board work, full restorations, or rare-machine specialty service often makes more sense going to a dedicated restoration specialist, or simply selling the machine to us. We'll be straight about which path fits your situation.
Most repair calls take five minutes. We ask about the machine, listen to what's wrong, and give you a clear answer on whether to repair, sell, or trade. No automated systems, no upselling, no runaround.
You call 631-652-9911. A real person answers. You tell us about the machine: title, era if known, what's wrong, where it is.
Most issues are recognizable from a brief description. We tell you what's likely wrong, what it would cost to fix, and what the machine might be worth as-is.
Based on the conversation, you choose: repair it (we point you to the right resource), sell it (we make an offer), or sit on it for now (no pressure either way).
If you're selling, we schedule pickup. If you're repairing, we walk you through the next steps. If you're not sure, we leave the door open for you to call back.
If you want a deeper look at how we handle repair work, what we take, what we don't, and how we decide when to recommend selling instead, this is the page to read.
The most common questions people ask when calling about a pinball machine repair.
Start with the title and the issue. Common machines with simple problems are usually worth fixing. Rare machines with simple problems are almost always worth fixing. Common machines with major issues often aren't. Tell us what you have and we'll give you an honest read in about five minutes.
We focus on later-era classic and modern machines for service. Vintage electromechanical and very early solid-state machines are specialty work, and we'll often recommend either a dedicated restoration shop or selling the machine outright. Tell us what you have and we'll point you the right direction.
Even broken machines have real value. Parts, cabinets, glass, and components all have a market. Most machines we see are worth more than the owner thinks, even non-working. Send us photos and we'll quote a fair offer. See our Non-Working Machines page for more.
Phone diagnoses are always free. For a cash buy offer on the machine, free and quick. We don't charge you to figure out what to do next. Send a few photos and a description and you'll have a real answer the same day.
Time, cost, and outcome certainty. A repair takes weeks of scheduling and parts. A cash sale takes one phone call and one pickup. If the machine has been sitting and you've moved on, getting paid today usually beats waiting for the right repair tech.
Long Island, NYC metro, NJ, CT, and PA. For repair guidance, we work with customers across the Northeast. For purchase and pickup, we cover the entire region and travel for the right machines. See our Service Areas page for full coverage.
Yes. Sometimes the right answer is trading a broken or unwanted machine toward a working one you actually want. We handle trades all the time. Tell us what you have and what you're looking for.
Phone consultation is immediate. Cash pickups can often happen within days, especially for Long Island and tri-state customers. Tell us what you need and we'll be honest about timing.
Five minutes on the phone tells you whether to repair, sell, or trade. No pressure, no upsell, no runaround. Just a straight answer from someone who actually knows pinball.
631-652-9911Tell us about the machine, the problem, and where it lives. We'll come back with an honest answer on what makes most sense.