Pinball machine delivery, placed exactly where you want it.

Buying a pinball machine is only half the transaction. Getting it into your home and playing correctly is the other half, and it’s the half most sellers skip. We don’t. Full white-glove delivery included on every sale. Transport, placement, leveling, setup, and a working confirmation before we walk out the door.

Pinball Machine in Long Island
Pinball Machine Delivery | White-Glove Setup | M.A.D. Arcades
Delivery, placement, leveling, and setup included on every sale. Call 631-652-9911 to schedule.
Pinball Machine Delivery

Your machine, placed exactly where you want it.

Buying a pinball machine is only half the transaction. Getting it into your home and playing correctly is the other half, and it's the half most sellers skip. We don't.

Full white-glove delivery included on every sale. Transport, placement, leveling, setup, and a working confirmation before we walk out the door. Your only job is pointing us to the room.

M
Delivery Summary
REF #DEL-2024
From
M.A.D. Workshop
Ronkonkoma, NY
To
Your Game Room
NY, NJ, CT, or PA
Transport in enclosed truck
Incl.
Crew move into your chosen room
Incl.
Precision leveling and placement
Incl.
Power-up and full working test
Incl.
Delivery Fee
Included — White-Glove Standard
Not Just Moving

There's a difference between dropping off a machine and actually delivering one.

Most pinball sellers think delivery ends when the truck leaves. A machine sitting in your living room in the wrong spot, unleveled, unpowered, with no confirmation it even works, isn't delivered. It's dumped. Our crew doesn't leave until you're playing.

What's Included on Every Delivery

Six Things Every Buyer Gets at No Extra Cost

Every machine we sell comes with this full delivery experience. Not an add-on, not a premium option, not extra for certain locations. Just what buying from us means.

Feature 01

Enclosed Transport

Weather-sealed truck protects your machine from rain, road debris, and temperature swings. Your investment stays dry and secure the entire trip.

Feature 02

Two-Person Crew

Pinball machines are heavy. Never rely on one person to handle a 280-pound cabinet. Our crews are trained to move these safely without damage to the machine or your home.

Feature 03

Placement in Your Room

Not dropped in the garage. Not left in the driveway. Placed exactly where you want it, whether that's a basement, a bonus room, a bar area, or a second-floor lounge.

Feature 04

Precision Leveling

A pinball machine plays only as well as it's leveled. We use proper leveling tools to set the machine's slope correctly so the ball behaves the way the designer intended.

Feature 05

Power-Up Test

Machine gets plugged in, powered up, and played before we leave. You see it work, we see it work, and you know it's ready before the truck pulls away.

Feature 06

Quick Walkthrough

Before we leave, a quick walkthrough of how to open the machine, level adjustments, power-cycling, and basic troubleshooting for the first few weeks of ownership.

Delivery Day Timeline

What Delivery Day Actually Looks Like

From the moment we pull up to the moment we drive away. Here's the full sequence of events on a typical delivery.

Moment 01
Arrival

We confirm and arrive

You get a call when the truck is 20 to 30 minutes out. When we arrive, we confirm the room you want the machine in and scout the route from truck to destination. Every home is different and we plan the specific path before anything moves.

Moment 02
Prep

Floor and wall protection

Protective runners go down on hardwood, tile, or carpet along the delivery path. Corner protectors go on tight turns. This is the step most movers skip. We never do.

Moment 03
Transit

Machine into the room

Stair-climber dolly handles stairs. Tight turns get handled carefully with blanket wraps protecting the machine's artwork and cabinet. Depending on your home, this step takes anywhere from a few minutes to a proper effort.

Moment 04
Placement

Positioned and leveled

Machine placed exactly where you want it. Legs attached if they were removed for transit. Leveling tools used to set the correct slope. Machines that aren't leveled play badly, so this step actually matters.

Moment 05
Power-Up

First boot and test play

Machine gets plugged in. Powered up. Full game played through to confirm everything is working as expected. Any adjustments needed happen on the spot before the crew finishes up.

Moment 06
Handoff

Walkthrough and departure

Quick walkthrough of the machine with you: how to open it, how to adjust legs if needed, who to call if anything comes up. Then we pack out, remove all our protective materials, and leave you to enjoy the machine.

Where We Deliver

Three Coverage Zones, All Handled Properly

We deliver across the Northeast. Local deliveries are free. Regional deliveries are usually free depending on distance and machine value. Extended deliveries get quoted transparently upfront.

Zone 01

Local Delivery

Anywhere on Long Island and the NYC metro area. Always free. Usually scheduled within the week of confirmation.

Primary Coverage
Long Island · Nassau · Suffolk · Queens · Brooklyn
Zone 02

Regional Delivery

Tri-state and nearby. We drive this zone regularly. Usually free depending on distance, route, and machine value.

Regional Coverage
Upstate NY · New Jersey · Connecticut · Pennsylvania
Zone 03

Extended Delivery

Farther distances handled on a case-by-case basis. Any fee is quoted upfront and included in your paperwork before pickup so there are never surprises.

Extended Coverage
Massachusetts · Delaware · By Request
Home Protection Home protection during pinball machine delivery
Protecting Your Home

Five layers between your machine and your walls.

Moving a 280-pound cabinet through a finished home is a liability if you don't know what you're doing. Here's exactly how we protect your property during every delivery.

01
Floor runnersProtective mats roll out from truck to destination on hardwood, carpet, and tile.
02
Corner protectorsFoam guards on tight turns and door frames prevent scuffs and gouges.
03
Machine wrapHeavy moving blankets wrap the cabinet to protect artwork and prevent contact damage.
04
Stair-climber dollyMotorized dolly handles stairs properly instead of dragging or bouncing the machine.
05
Glass and backbox careBackglass and playfield glass removed and wrapped separately when the route calls for it.
Common Questions

Delivery FAQ

The most common questions buyers ask before scheduling a pinball machine delivery.

DeliveryHow much does delivery actually cost?

For local deliveries on Long Island and the NYC metro, always free. Regional deliveries across NY, NJ, CT, and PA are usually free depending on distance. For extended distance, any fee is quoted upfront in your purchase agreement so you always know what you're paying before we leave our shop.

TimingHow soon after I buy can you deliver?

Local deliveries typically happen within a week of purchase. Regional deliveries within one to two weeks. We plan delivery around your schedule, not ours. If you need to wait until your basement is finished or your space is ready, we can hold the machine for you.

AccessWhat if my home has tight stairs or a difficult layout?

We handle it. Stair-climber dollies, tight-turn techniques, and trained crews deal with challenging access regularly. Send photos of the stairs and entryway when you're buying the machine and we'll confirm we can handle your specific setup before delivery day.

SetupDo you level the machine after placement?

Yes. Every machine is precision-leveled using proper tools before the crew leaves. Leveling affects how the ball behaves on the playfield, so it's not optional. The machine will play the way it was designed to from the moment you flip the first button.

TestingWill you confirm the machine works before you leave?

Always. The machine gets powered up, played through, and any issues get resolved on the spot before we finish up. You see the machine working before we walk out the door. This is the step that separates our delivery from a random mover or a Facebook Marketplace pickup.

WeekendsCan I schedule delivery on a weekend?

Yes. Saturday and Sunday deliveries are available. Most of our buyers work during the week, so weekend deliveries are actually our busiest slots. Book early for the weekend slot you want.

OutsideDo you deliver outside your normal coverage area?

Often yes. Farther distances work for the right machine. Let us know where you are and we'll tell you upfront whether we can deliver directly and what any fee would be. No vague estimates, no surprise charges.

SupportWhat happens if something's wrong after you leave?

You call us. We're a local business and we service what we sell. Most small issues get walked through over the phone. Anything that requires a return visit, we handle directly. See our In-Home Repair page for how post-sale service works.

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Schedule Your Delivery

Ready to Have It Delivered Right?

Call us to schedule your delivery. Pick a day that works for you, share the route into your home, and we'll handle the rest. By the end of the day, you'll be playing.

631-652-9911

Ask About Delivery

Have a tight stairwell, a specific room in mind, or questions about coverage to your area? Send us a quick message and we'll confirm the delivery details.